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Author Topic: Singapore Users unable to see forum  (Read 1516 times)

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Offline cordean

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Singapore Users unable to see forum
« on: April 18, 2014, 01:37:57 pm »
I own a forum from another host and recently we decided to transfer over to smfnew, we have a couple of singapore members unable to access the forums, they have a blank page stated "contact forum owner" as the forum owner I don't know what to do in this case, please help.


Forum: Nopdhabbo.smfnew2.com

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Offline SMFNew

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Re: Singapore Users unable to see forum
« Reply #1 on: April 18, 2014, 03:08:39 pm »
Do you know the ip address of the user?
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Offline cordean

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Re: Singapore Users unable to see forum
« Reply #2 on: April 19, 2014, 02:43:16 am »
its [removed for privacy]
« Last Edit: April 19, 2014, 07:47:04 pm by Jacob »

Offline Jacob

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Re: Singapore Users unable to see forum
« Reply #3 on: April 19, 2014, 07:47:35 pm »
I think it'd be better if you PM the IP address to our admin, merely for privacy reasons on the part of the user. :)
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Offline cordean

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Re: Singapore Users unable to see forum
« Reply #4 on: April 22, 2014, 11:22:41 pm »
IP Sent to admins

Offline SMFNew

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Re: Singapore Users unable to see forum
« Reply #5 on: April 23, 2014, 08:05:39 am »
Got it replied.
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Offline cordean

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Re: Singapore Users unable to see forum
« Reply #6 on: April 27, 2014, 01:36:28 am »
The problem still seems to not resolve, the user are still unable to see forums.


she said "sometimes can if I keep refreshing, and I can't register same old thing happens, and I keep refreshing but the same"

 

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