Downtime 06/03/2012 14:00 - 16:00 GMT

[Alex]

Hello there,

We recently had some downtime due to a router error with our datacenter, this has now been fixed.

To all Pro Hosting users we are offering a 5% refund on this months hosting for each full hour the network was down. The downtime was a little over 2 hours and therefore we are going to offer you a 10% refund. To request this please make a ticket entitled 'Network Outage Refund Request'. A ticket must be submitted before Sunday 11th March 2012.

Include your paypal email and we will issue these refunds within 7 days.

Again we apologise for this downtime and our datacenter are fixing the bug which caused the downtime.

Thanks,

Alex

P.s Remember guys, to keep up to date with our progress during any downtime please follow us on http://www.facebook.com/smfnew or http://www.twitter.com/smfnew/