SMFNEW Support Forum

Thanks Alex, much appreciated!

Hi Alex,

Just to let you know my forum http://www.dogsandco.smfnew.com is still having trouble.

I have shut down any new membership requests since most of them were spam hoping it would help us out.

I know your working on this but just wanted to update you.

Thanks for all you guys do

Still having problems but if they delete their stored cookies and clear the cache they can get in.

Most use Firefox 3.6.12 I have a couple that use IE8

I have seen no complaints since the 6th Alex, Everyone has posted that its sped up up so I'm guessing we're all set. I'll let you know if anyone else has any complaints.

Thanks so much for all your help

Just updating, our forum was fine for a day or so and now its back to kicking people off and not being able to get on at all. It does go in fits and spurts.

Almost all of my forum members are located in the UK. Most if not all of them that I have spoke with are having trouble with a very slow forum. Sometimes its fine and others it slows right down, Timing out when posting, taking forever to log in and post to threads. This has been going on for at least a month but seems to be getting worse. All have different ISP's and most use FireFox or one uses Safari and has the same result and have all upgraded to the new 3.6.12 version for FF.

This is a message that a few members got yesterday:
 
The connection has timed out:                                     

The server at www.dogsandco.smfnew.com is taking too long to respond.             
       
    *   The site could be temporarily unavailable or too busy. Try again in a     few moments.

    *   If you are unable to load any pages, check your computer's network
          connection.

    *   If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web.



Website link:  http://www.dogsandco.smfnew.com

Version: SMF 1.1

Any ideas on how we can speed things up?

Thanks
Deb

All of my members have either switched to Firefox, Google Chrome or turned off their smartscreen filter and are having no problems what so ever.

The only members that reported problems were using IE.

A couple of people on my forum are getting the same thing. Here is what she sent me:

This website has been reported as unsafe

www.dogsandco.smfnew.com
 
    
We recommend that you do not continue to this website.

    
   Go to my home page instead
    
This website has been reported to Microsoft for containing threats to your computer that might reveal personal or financial information.

    
   More information

This website has been reported to contain the following threats:
Malicious software threat: This site contains links to viruses or other software programs that can reveal personal information stored or typed on your computer to malicious persons.

   Learn more about phishing
   Learn more about malicious software
   Report that this site does not contain threats
   Disregard and continue (not recommended)


__________ Information from ESET NOD32 Antivirus, version of virus signature database 5297 (20100721) __________

The message was checked by ESET NOD32 Antivirus.

http://www.eset.com

I have logged on several times and not received any notification.  It looks like this person (based in the UK) used this ESET Antivirus

Thanks
Debs
Forum Admin

My name is Deb and I'm a new Forum Administrator for our forum. This is all new to me, so I will be reading lots and maybe asking a few questions.