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Author Topic: Database Error  (Read 1791 times)

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.Xilith.

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Database Error
« on: September 01, 2012, 06:12:33 pm »
I'm not the administrator of the forum in question however I am one of the moderators and ever since the downtime that you guys had recently, no one can login to our forum anymore. Whenever anyone tries to log in it says "Database Error. Please try again. If you come back to this error screen, report the error to an administrator." I'm assuming the error was caused by the recent downtime so how do we fix it?

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Offline Jacob

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Re: Database Error
« Reply #1 on: September 01, 2012, 07:19:13 pm »
Please provide a link to the forum you're speaking of or we can't be of help.
Jacob, Senior Support Specialist
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.Xilith.

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Re: Database Error
« Reply #2 on: September 02, 2012, 07:17:21 am »
Someone in another thread also reported the error but the forum is usdod.smfnew.com. As they said in the other thread, upon attempting to log in, we are greeted with a Database Error and we think it has something to do with the members database. This has been going on for 3 days now.

Offline Trax

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Re: Database Error
« Reply #3 on: September 02, 2012, 08:16:32 am »
We are fully aware of the database issues and at the moment we are making some changes, unfortunately until the changes are complete we cannot address these issues.

We apologize for the inconvenience caused and thank you for your patience.
« Last Edit: September 02, 2012, 08:18:27 am by Trax »
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.Xilith.

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Re: Database Error
« Reply #4 on: September 02, 2012, 12:03:40 pm »
Okay and do you have a timeframe for when these changes will be complete? We have quite a large forum and we've been out for days because of this.

Offline Trax

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Re: Database Error
« Reply #5 on: September 02, 2012, 12:15:58 pm »
Unfortunately i don't have a time frame for you. I will post up as soon as i do.
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Offline dunnoson

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Re: Database Error
« Reply #6 on: September 02, 2012, 06:53:41 pm »
I am one of the members of the said forum.

I think this is the issue related to the down of the forum.

Table './smfnew_smfforums1135/60224_smf_members' is marked as crashed and should be repaired.

Yours faithfully,

dunnoson

Offline Toon96

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Re: Database Error
« Reply #7 on: September 02, 2012, 07:21:12 pm »
I am also a member of these forums.

We really need a our forums back.

Offline Jacob

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Re: Database Error
« Reply #8 on: September 02, 2012, 08:42:05 pm »
Please remain patient - we're working on finishing up the fixes to the servers. These repairs should fix any remaining issues.
Jacob, Senior Support Specialist
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