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Author Topic: What happened?  (Read 3506 times)

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Offline Kris

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What happened?
« on: June 18, 2013, 03:39:24 pm »
Hi guys,

Just wondering about the significant amount of downtime that recently occurred?

Nice to see the forum back up again though.

Regards,

Kris

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Offline Kris

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Re: What happened?
« Reply #1 on: June 18, 2013, 03:40:57 pm »
And when I can expect my forum to be up again?

Offline Colin

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Re: What happened?
« Reply #2 on: June 18, 2013, 04:31:17 pm »
And when I can expect my forum to be up again?

Please say fast..!! this is too much!

Offline Jacob

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Re: What happened?
« Reply #3 on: June 18, 2013, 10:30:43 pm »
It had to do with a server move. It kind of mucked up a bit, we expected it to go rather smoothly, but sadly it didn't. I'll post a more in-depth sticky when I get all the details. We are really sorry for this such unexpected downtime, we REALLY didn't mean for it to happen. I apologise that we didn't really keep you all up-to-date with what we were working on. We're working on some things that should make our operation run much more efficiently than it currently is, so if we have any future downtime, we should be able to get everything back up quicker, and we should be able to keep you all up-to-date.

As for your forums being back up, I've been informed that Todd is working with the server techs right now to get them back up ASAP.

Again, we very sincerely apologise for the downtime and lack of updates for you all! We hope the coming months, and even years, will make it up to you! :)
Jacob, Senior Support Specialist
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Offline Kris

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Re: What happened?
« Reply #4 on: June 19, 2013, 02:43:32 pm »
Thanks for the reply Jake.

 

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