SMFNEW Support Forum
Home => Feedback => Topic started by: Ѕam on June 10, 2012, 06:06:37 am
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ive been waiting for alex to reply to me so i can get the email used to create my forum for around a week now... and thus i cannot purchase pro hosting...
i see him come online, answer a few posts then go offline.. and im loosing my patients...
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Yahh,
Idk what's going on with alex.
Alex I sent you money!!! I want you to send me a receipt e-mail, and read my messages!
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Sorry I have been busy putting all your sites back online. It is also Sunday, my hours are not 24/7...
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maybe consider hiring a new administrator.
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@Sam
~ Agreed. This hosting service needs at least 3 Administrators.
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I don't think having 3, or even two administrators is really necessary. Alex is very skilled at doing his job, and unless he requires assistance, he wouldn't really even need anyone else's help. :)
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or maybe some one else that can help me with what i need and others that need the same kind of help.
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Once again I agree with Sam..
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These kinds of issues rarely happen as it is, so it's not really necessary.
Any other issues that aren't related to payment or server-end, are what we, your friendly neighborhood support team, are here for. ;)
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man i would of had pro hosting a week ago if i could log onto that control panel, alex gave me the email i used to make it, but theres no emails on it with a password for the control panel.. >.<
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The SMFNew control panel? To log into that, you'd need to click on the link called "Forgot your password?" and go through that process.
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oh wow >.<
thanks
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Haha, no problem - sometimes things in life are solved by the simplest of things. :)
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so how do i do it? i need help, i made an account with the email and stuff, when do i put in my forum adress and stuff?
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Wait, I'm a bit confused. What do you want to do in the SMFNew control panel?
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buy pro hosting
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Oh, to purchase Pro Hosting, you wouldn't go into the SMFNew control panel, but rather the Pro Hosting order form: http://pro.smfnew.com/order/cart.php
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Hire a new administrator? Guys I am already giving you free hosting, where will I get the money to pay for another administrator? We have 2 great Mods, Jaekob and Jagge who are fantastic at what they do and there is not even close to enough work nor money to warrant another administrator. Unless you guys want to donate to the service where we would need around $1000 - $2000 a month, which isn't going to happen.
You have to remember this is a FREE service, our servers are extremely expensive already, I am sure you can put up with waiting a bit for replies in return for this service.
The reason I am so busy is because I have multiple other companies which help pay for SMFNew to keep it free. They take the majority of my time, and without doing that I would not be able to run SMFNew.
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I agree with Alex . These things take lot of time.
@Alex
Open up a donation page above. People who want to donate, will help you :)