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Author Topic: SMFNEW Support Feedback  (Read 5883 times)

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Offline Kris

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SMFNEW Support Feedback
« on: June 12, 2012, 05:07:31 pm »
While I haven't had a smfnew forum for very long I have posted a number of questions that have perplexed me at times. Having said that I do tend at times to jump the gun and post questions before actually taking the time to search for and read what others have written. A number of times I have found the answer before support staff have answered my question(s). The times I have been unable to find an answer the support staff here have been fantastic in either providing me with solutions up front or directing me to where the information can be found. I would encourage members to try and learn as much as they can by reading first and asking questions later. However, the support here is second to none and I am sure you will find that they are helpful and accommodating. Their support is generally very quick but sometimes those of us who encounter issues may get a bit overwhelmed and be looking for immediate answers.

I guess I am saying thanks to smfnew and the support team for providing a great free service and outstanding support to your valued members. I learn something new everytime I log in here.

Regards,
Kris

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Offline Mstcool

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Re: SMFNEW Support Feedback
« Reply #1 on: June 12, 2012, 05:22:59 pm »
I know im not a staff
but yea i agree with you and your welcome to every support i gave to you

Offline Nicholas

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Re: SMFNEW Support Feedback
« Reply #2 on: June 12, 2012, 06:41:18 pm »
I know im not a staff
but yea i agree with you and your welcome to every support i gave to you
You should be staff you helped me out alot!
And a lot of other people too

Offline Kris

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Re: SMFNEW Support Feedback
« Reply #3 on: June 12, 2012, 07:34:25 pm »
Thanks for the help Mstcool. Keep up the good work.

Offline Jacob

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Re: SMFNEW Support Feedback
« Reply #4 on: June 12, 2012, 07:49:45 pm »
The feedback is much appreciated! :) We're happy to know that we're fulfilling our very simple goal: to provide the best support possible. :)
Jacob, Senior Support Specialist
Follow me on X! | Follow me on Mastodon!

Please don't PM me for support. Post in public so everyone can benefit!

Offline Mstcool

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Re: SMFNEW Support Feedback
« Reply #5 on: June 12, 2012, 08:57:28 pm »
thank you Kris and Nicholas

Offline Dxt13

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Re: SMFNEW Support Feedback
« Reply #6 on: June 14, 2012, 09:45:50 am »
Ya Mstcool is really helpful. He is the 1st replyer always [I don't know how to spell it :P]
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Offline Mstcool

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Re: SMFNEW Support Feedback
« Reply #7 on: June 14, 2012, 02:32:01 pm »
Ahaa thank you. :)

Offline Dxt13

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Re: SMFNEW Support Feedback
« Reply #8 on: June 16, 2012, 01:07:26 pm »
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Offline Alex

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Re: SMFNEW Support Feedback
« Reply #9 on: June 16, 2012, 03:44:22 pm »
Thank you for your kind words about SMFNew.

Mstcool is a valued member here and I am glad he is here to help.

Thank you,

Alex

Offline Mstcool

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Re: SMFNEW Support Feedback
« Reply #10 on: June 16, 2012, 05:09:02 pm »
Thank you Alex. :)

 

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