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Home => Feedback => Topic started by: Ѕam on June 10, 2012, 06:06:37 am

Title: Starting to get impatient...
Post by: Ѕam on June 10, 2012, 06:06:37 am
ive been waiting for alex to reply to me so i can get the email used to create my forum for around a week now... and thus i cannot purchase pro hosting...

i see him come online, answer a few posts then go offline.. and im loosing my patients...
Title: Re: Starting to get impatient...
Post by: Ninja111 on June 10, 2012, 06:33:22 am
Yahh,

Idk what's going on with alex.
Alex I sent you money!!! I want you to send me a receipt e-mail, and read my messages!
Title: Re: Starting to get impatient...
Post by: Alex on June 10, 2012, 07:05:50 am
Sorry I have been busy putting all your sites back online. It is also Sunday, my hours are not 24/7...
Title: Re: Starting to get impatient...
Post by: Ѕam on June 10, 2012, 03:20:24 pm
maybe consider hiring a new administrator.
Title: Re: Starting to get impatient...
Post by: OnlineGaming on June 10, 2012, 03:23:23 pm
@Sam

~ Agreed. This hosting service needs at least 3 Administrators.
Title: Re: Starting to get impatient...
Post by: Jacob on June 10, 2012, 04:03:24 pm
I don't think having 3, or even two administrators is really necessary. Alex is very skilled at doing his job, and unless he requires assistance, he wouldn't really even need anyone else's help. :)
Title: Re: Starting to get impatient...
Post by: Ѕam on June 10, 2012, 04:44:47 pm
or maybe some one else that can help me with what i need and others that need the same kind of help.
Title: Re: Starting to get impatient...
Post by: OnlineGaming on June 10, 2012, 06:41:47 pm
Once again I agree with Sam..
Title: Re: Starting to get impatient...
Post by: Jacob on June 10, 2012, 06:46:32 pm
These kinds of issues rarely happen as it is, so it's not really necessary.

Any other issues that aren't related to payment or server-end, are what we, your friendly neighborhood support team, are here for. ;)
Title: Re: Starting to get impatient...
Post by: Ѕam on June 10, 2012, 07:12:48 pm
man i would of had pro hosting a week ago if i could log onto that control panel, alex gave me the email i used to make it, but theres no emails on it with a password for the control panel.. >.<
Title: Re: Starting to get impatient...
Post by: Jacob on June 10, 2012, 07:44:45 pm
The SMFNew control panel? To log into that, you'd need to click on the link called "Forgot your password?" and go through that process.
Title: Re: Starting to get impatient...
Post by: Ѕam on June 10, 2012, 07:47:38 pm
oh wow >.<
thanks
Title: Re: Starting to get impatient...
Post by: Jacob on June 10, 2012, 07:52:59 pm
Haha, no problem - sometimes things in life are solved by the simplest of things. :)
Title: Re: Starting to get impatient...
Post by: Ѕam on June 10, 2012, 07:56:10 pm
so how do i do it? i need help, i made an account with the email and stuff, when do i put in my forum adress and stuff?
Title: Re: Starting to get impatient...
Post by: Jacob on June 10, 2012, 09:24:09 pm
Wait, I'm a bit confused. What do you want to do in the SMFNew control panel?
Title: Re: Starting to get impatient...
Post by: Ѕam on June 10, 2012, 09:25:53 pm
buy pro hosting
Title: Re: Starting to get impatient...
Post by: Jacob on June 10, 2012, 09:28:11 pm
Oh, to purchase Pro Hosting, you wouldn't go into the SMFNew control panel, but rather the Pro Hosting order form: http://pro.smfnew.com/order/cart.php
Title: Re: Starting to get impatient...
Post by: Alex on June 11, 2012, 04:53:42 am
Hire a new administrator? Guys I am already giving you free hosting, where will I get the money to pay for another administrator? We have 2 great Mods, Jaekob and Jagge who are fantastic at what they do and there is not even close to enough work nor money to warrant another administrator. Unless you guys want to donate to the service where we would need around $1000 - $2000 a month, which isn't going to happen.

You have to remember this is a FREE service, our servers are extremely expensive already, I am sure you can put up with waiting a bit for replies in return for this service.

The reason I am so busy is because I have multiple other companies which help pay for SMFNew to keep it free. They take the majority of my time, and without doing that I would not be able to run SMFNew.
Title: Re: Starting to get impatient...
Post by: Dxt13 on June 11, 2012, 08:19:21 am
I agree with Alex . These things take lot of time.

@Alex

Open up a donation page above. People who want to donate, will help you :)