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Author Topic: New Support Specialist!  (Read 1561 times)

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Offline Jacob

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New Support Specialist!
« on: January 18, 2013, 09:46:08 pm »


Hi everyone!

In continual efforts to always improve our support, today sees the official announcement of our newest support specialist, Billy, known on this this forum as ☃ Billster12! He has been an active and helpful member of our community, and has proven he knows how SMFNew works; you can anticipate an additional level of efficiency with our support team as we take SMFNew forward into 2013.

So, please join us in welcoming Billy to the SMFNew team!

Regards,
- SMFNew Support Team



In other news, we have finished the maintenance on the servers and everything seems to be up, and running properly. We upgraded MySQL to version 5.5, as well as the addition of Percona, which is a set of performance tuning tools for the database. If you experience any further issues, feel free to post about them in our Support board!
« Last Edit: February 27, 2015, 05:19:26 pm by Jacob »
Jacob, SMFNew Senior Support Specialist
@JakobFel | Challenging Apathy (My Site)

Please don't send support questions to me via PM! Post them in public for others!

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Offline Billster12

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Re: New Support Specialist!
« Reply #1 on: January 18, 2013, 10:13:32 pm »
Thank you, and hello everyone! It's glad to be on board. :]

Offline link

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Re: New Support Specialist!
« Reply #2 on: January 19, 2013, 09:56:07 am »
Congratulations to Billster, look forward to seeing you around. :)

Offline Trax

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Re: New Support Specialist!
« Reply #3 on: January 19, 2013, 11:03:19 am »
Welcome to the team Billy ;)
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Offline Billster12

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Re: New Support Specialist!
« Reply #4 on: January 19, 2013, 12:26:41 pm »
Thanks, everyone! :)

Offline Mstcool

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Re: New Support Specialist!
« Reply #5 on: January 20, 2013, 02:17:51 pm »
Congratulations bro! Also since the issues are fixed I will be opening my domain request board. You guys can do tr domain stuff now right?

Offline Trax

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Re: New Support Specialist!
« Reply #6 on: January 21, 2013, 08:30:43 am »
@Mstcool Not the place to discuss this.

We are  running tests and making sure that everything is working once we get the go ahead, a member of the team will unlock it.
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Offline Mstcool

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Re: New Support Specialist!
« Reply #7 on: January 22, 2013, 12:28:51 am »
The reason I asked it because he also said the issues are fixed in this very topic that's why. And thanks! :)

Offline Dagger

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Re: New Support Specialist!
« Reply #8 on: February 23, 2013, 12:41:56 pm »
Welcome Bill :P

By the way, you should add an avatar to your profile.  :P
The only limit to our realization of tomorrow will be our doubts of today.
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